Relationship with B2B Customers for Sales in Digital Environments

Goals

The following work areas are addressed:

• Selling - Strategies and tools to be incorporated by commercial teams for success and full use of the business opportunities of the current digital age.
• Digital Customer - More effective methodologies to get to know the customer and build trust with each interaction, ensuring a higher volume of business and profitability.
• Digital Management - Impact of digitization in sales process and tools for sales teams to overcome digital challenges, combining cognitive, emotional and technological intelligence.

Resulting in a 3-stage action plan:

• Focus and conceptualize the project to be addressed around agile project management, as well as in related areas of specialization.
• Develop the solution as it responds to the specific need of the organization.
• Implement the solution in a real environment by performing practical validations.